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Exam OmniStudio-Consultant Labs & OmniStudio-Consultant Test Sample Online

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Salesforce OmniStudio-Consultant Exam Syllabus Topics:

Topic
Details

Topic 1

Best Fit Solutioning: This section of the exam covers analyzing business needs and ensuring the solutions are designed using OmniStudio tools following best practices. It also covers how to map process requirements to OmniStudio capabilities.

Topic 2

OmniScript: This section explains the structure of OmniScript and the validation process of building OmniScript processes to meet the expectations of customers.

Topic 3

FlexCards: This section of the exam covers explaining the capabilities, use cases, and the goal of utilizing FlexCards. It also covers designing Flex Cards to make sure that they are according to the needs of customers.

Topic 4

Data Tools: This section of the exam covers the explanation of the goal and advantages of Integration Procedures and DataRaptors. It also covers designing and combining processes and related DataRaptors.

One of the key benefits of earning a Salesforce OmniStudio-Consultant Certification is that it opens up various job opportunities. Employers are always looking for certified professionals who have the skills and expertise to design and build custom solutions using the Salesforce platform. Certified consultants can work as developers, architects, or administrators, and can earn a higher salary than non-certified professionals.

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Salesforce OmniStudio-Consultant Certification Exam is an excellent opportunity for professionals to demonstrate their expertise in building custom solutions using the OmniStudio platform. Salesforce Certified OmniStudio Consultant certification is a valuable credential that can help individuals stand out in the job market and advance their careers in the Salesforce ecosystem. By passing the exam and earning the certification, candidates can demonstrate their ability to design, build, and deploy custom solutions using the powerful OmniStudio platform.

Salesforce Certified OmniStudio Consultant Sample Questions (Q32-Q37):

NEW QUESTION # 32
A business implements a simple OmniScript in their call center that allows agents to quickly create a case when on the phone with customers. The OmniScript has been running successfully in the call center for over a year. The business decides it wants to allow partners to create cases directly from their Community portal.
What is the most efficient solution that the consultant can propose to meet this new requirement?

A. Duplicate the existing OmniScript and deploy the new script on the website.
B. Embed the existing OmniScript as a reusable component within a new Community OmniScript.
C. Deploy the existing OmniScript to the Community portal using OmniOut.
D. Clone the existing OmniScript to a new LWC OmniScript and deploy to the Community portal.

Answer: B

NEW QUESTION # 33
An Insurance agency wants to enable its call center agents to be more efficient when handling customer inqul.... After analyzing patterns in the call logs, the agency discovers that one of the top customer requests is to find total insurance premiums paid as well as the difference year over year. Agents need to relay this information the customer and then send them a summary report by email. The agency decides to implement this process using OmniScript.
What three OmniScrlpts elements should be used to meet the requirements?
Choose 3 answers

A. DataRaptor Extract Action
B. DataRaptor Post Action
C. Messaging Element
D. Calculation Action
E. Email Action

Answer: A,D,E

Explanation:
The three OmniScript elements that should be used to meet the requirements are: DataRaptor Extract Action, Email Action, and Calculation Action. A DataRaptor Extract Action can retrieve data from a Salesforce object, such as total insurance premiums paid and the difference year over year, and store it in an Interface object or a JSON object. An Email Action can send an email to the customer with a summary report attached, using data from an Interface object or a JSON object. A Calculation Action can perform mathematical operations on data from an Interface object or a JSON object, such as calculating the difference year over year

NEW QUESTION # 34
A consultant has a project with the following requirement: "Agents need to follow a standard customer greeti.... script in order to ensure brand consistency." Which OmniScript element should the consultant recommend to ensure the agents can see and follow these standard scripts?

A. Text Area
B. Input Block
C. Headline
D. Step

Answer: C

Explanation:
The consultant should recommend using a Headline element to ensure the agents can see and follow these standard scripts. A Headline element can display a text message with an icon and a color, such as blue for information or yellow for warning. The consultant can use a Headline element to show the customer greeting script in the OmniScript, and instruct the agents to read it aloud

NEW QUESTION # 35
An Insurance company decides to use calculation procedures and matrices to calculate premium costs for new Insurance policies. Prices change very frequently, resulting In multiple copies of the rating or pricing tables.
What is an advantage of calculation procedures that the consultant should highlight in this scenario?

A. Allows multiple versions that will execute based on when the request is made
B. Allows text concatenation using algebraic operators
C. Allows aggregate functions
D. Allows AI integration to calculate next best offer using policy attributes

Answer: A

NEW QUESTION # 36
A company has a legacy application to display customer information. The application currently uses custom CS / HTML to display information in the company's color scheme and fonts. The application also provides users will access to more than 25 processes. Recently, a new project was started to build a 360° view using FlexCards to replace the legacy application.
In this scenario, which three FlexCard features should the consultant recommend?
Choose 3 answers

A. Custom Styles
B. Menu elements
C. Newport Design System
D. Data tables
E. Actions

Answer: A,D,E

Explanation:
FlexCards are used to display contextual customer information in a compact and customizable way. They can also provide access to related processes or actions. In this scenario, the features that the consultant should recommend are:
Actions: These are buttons or links that can launch OmniScripts, DataRaptors, or other processes from the FlexCard. They can help the users to perform tasks related to the customer information displayed on the FlexCard.
Custom Styles: These are CSS classes that can be applied to the FlexCard elements to match the company's color scheme and fonts. They can help the users to have a consistent and branded user interface.
Data Tables: These are elements that can display tabular data from one or more data sources on the FlexCard. They can help the users to see relevant data in a structured and sortable way.
The features that the consultant should not recommend are:
Menu Elements: These are elements that can display a list of options or submenus on the FlexCard.
They are not suitable for this scenario because they do not provide access to processes or actions, but only to other FlexCards or pages.
Newport Design System: This is a design system that provides a set of predefined styles and components for OmniStudio applications. It is not suitable for this scenario because it does not match the company's color scheme and fonts, and it may require additional customization.

NEW QUESTION # 37
......

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